Department of Accidents and Emergencies

The Department of Accidents and Emergencies of Apollonion Private Hospital operates on a 24-hour basis, 365 days a year, focusing on providing optimal and immediate care for emergencies.

Starting from October 23rd, 2023, the department has become a part of the NHS, and all necessary building modifications and additions have been made to align with its new operational requirements.

The department boasts a team of highly trained and certified physicians and nurses specialized in emergency medicine, along with specialized emergency equipment, enabling rapid evaluation and management of all incoming incidents.

Emergency Department

Department of Accidents and Emergencies, Features

Additionally, the department features a Short Stay Unit where patients can receive treatment or undergo investigations for a few hours while decisions are made regarding admission or release.

A fundamental principle underpinning health systems worldwide is the timely treatment of medical emergencies, ensuring they are addressed at the right location and by suitably qualified healthcare professionals.

The Department of Accidents and Emergencies at Apollonion Private Hospital (TAEP) is equipped with the necessary infrastructure and well-organized administration to deliver high-quality Emergency Medical and Nursing Care to the community in need of acute or urgent hospitalization. Serving as the crucial link between pre-hospital and in-hospital patient care, TAEP's operational mission encompasses the reception, stabilization, treatment, and discharge of patients with a diverse range of urgent and non-emergency conditions.

In ensuring effective emergency care and optimal resource allocation, timely identification of patients in emergency situations and their appropriate direction to the relevant TAEP care area are pivotal. This is achieved through the implementation of incident categorization and sorting procedures, commonly known as Triage, a fundamental tool aiding in the efficient provision of emergency care.

The Department of Accidents and Emergencies cooperates with Physicians of all specialties who are on duty 24 hours a day.

It has 3 fully equipped ambulances for the immediate transport of patients.

The objectives of the TAEP at Apollonion Private Hospital

  • Establishing an integrated system of pre-hospital, in-hospital, and inter-hospital emergency care services to enhance overall patient care
  • Implementing standards and protocols to standardize and improve the quality of emergency medical care, ensuring consistency and excellence in treatment
  • Reducing mortality, morbidity, disability, and pain associated with injuries and sudden illnesses, prioritizing patient well-being and recovery
  • Facilitating the organization of patient transfers in cases where specialized treatment is required for serious conditions such as multiple injuries and burns, ensuring patients receive the necessary care even if it requires transfer to another medical facility


The term "triage system" is a broad concept that includes beyond the triage process (Triage or Triage Process) and a "triage classification system" (Triage Classification System), based on which patients are classified and includes:

  • The rapid identification of patients with urgent and life-threatening health problems
  • The evaluation and re-evaluation of the main complaint reported by the patient as well as the related symptoms
  • Taking a brief history
  • Physical examination and measurement of vital signs
  • The prioritization of patients' needs
  • The regulation of the flow of patients in the TAEP
  • Determining the appropriate space where the patient will receive care
  • The dispatch of ambulances
  • The safety of the space and the cooperation with departments of the same institution or with other agencies and health care institutions

In the triage process, triage scales are employed to assess patient acuity and prioritize care effectively. Following the ESI Screening Algorithm (Emergency Severity Index), incidents are categorized into 5 priority levels based on their severity. During triage, Tier 1 and 2 cases are promptly transferred to the examination area for immediate treatment. Tier 3 and 4 cases are informed that their condition is not urgent or life-threatening, and they may experience some wait time before being reviewed. Tier 5 cases, classified as NON-urgent, are notified about the expected delay in review and encouraged to consult their Personal Physician. Should they choose to remain in the TAEP, they are informed that their case will be considered after all other priority incidents and are directed for registration accordingly.

The TAEP of Apollonion Private Hospital combines the necessary logistical infrastructure and the human resources required for an efficient and effective operation.

At the TAEP of Apollonion Private Hospital, emergencies that may be life-threatening are dealt with.

  • Fainting, sudden dizziness, weakness
  • Sudden feeling of confusion
  • Sudden change in vision
  • Chest or upper abdominal pain
  • Difficulty breathing or shortness of breath
  • Severe allergic reaction (anaphylaxis)
  • Sudden difficulty speaking or moving
  • Drug overdose or taking toxic substances
  • Severe abdominal pain
  • Stroke
  • Seizure episode
  • Abuse of adults
  • Pediatric surgery
  • Pediatric orthopedic cases


What happens once I arrive at the TAEP of Apollonion Private Hospital?

  • Reception - Registration (Registration): This step involves welcoming patients into the facility, collecting their essential information, and providing necessary details to both patients and their relatives. During this process, the patient's demographic data is meticulously recorded, and their medical file is either created or retrieved for reference and documentation.

The data that should be entered in the first phase are:

  • Day and time of arrival at the department
  • Full Name of the Patient
  • ID number
  • Date of birth
  • Address
  • Health problem
  • Details of a close relative
  1. Triage: All patients who come to the TAEP should be subject to the triage process, with the aim of classifying them into categories, which determine their priority for Medical care according to the nature and severity of the injury or disease
  2. Providing Care: After assessing the criticality of the patient's condition, their waiting time is determined and they are directed to be examined and provided care in the corresponding area of the TAEP and by its qualified medical and nursing staff
  3. Laboratory Ordering: Examination, treatment, counseling and diagnostic tests can be done either simultaneously or gradually, depending on the severity of the patient's condition
  4. Discharge Process: The last step of the patient's journey in the TAEP is their exit from it. Here it is decided based on criteria to start the discharge process

After the discharge from the TAEP, the patient may be admitted as an inpatient to the hospital or transferred to another, referred to an outpatient clinic, or discharged with instructions or without further medical care.

TAEP Medical Staff

  1. MATZANAS ASTERIOS – Specialist General Practitioner - Director
  2. VRETZOS GEORGIOS – Specialist General Practitioner
  3. HOLEVAS CHRISTOS - Specialist General Practitioner
  4. MILIOS GEORGIOS - Specialist General Practitioner
  5. PAPAVASILEIOU DIMITRIOS – Specialist Pathologist
  6. MARKAKI EIRINI - Specialist General Practitioner
  7. KONSTANTI CHRISTINA – Specialist Pathologist
  10. NIKOLAOU SEMINA - TAEP Physician
  11. VASILEVA OLGA - TAEP Physician
  14. IATLOU EIRINI - TAEP Physician