Patients’ Rights Officer

Every Voice Is Heard, Every Person Matters

At Apollonion Private Hospital, we believe that care begins with respect for every individual.

Guided by our commitment to quality, safety, and dignity in healthcare, we take practical steps to protect our patients’ rights—because every patient deserves to feel heard, supported, and treated with dignity.
In full compliance with the Safeguarding and Protection of Patients’ Rights (Amendment) Law of 2025, we place particular emphasis on upholding patients’ rights and handling their complaints with professionalism, transparency, and respect.

The Patients’ Rights Officer plays a central role in this commitment, ensuring that every concern is addressed confidentially and objectively, and that every experience becomes an opportunity for meaningful improvement.

We continue to build an environment of trust, respect, and accountability, always placing people at the heart of everything we do.

Because your health is our priority.

For information, support, or to submit a complaint, please complete and return the relevant form:

Complete the Complaint Report Form

All communications are handled with strict confidentiality, respect, and transparency.

Patients’ Rights Officer

Complaint Report Form

(to the Patient Rights Officer)

The form is sent directly to the Patient Rights Officer. Fields marked with * are required.

1. Incident Information

Please enter the date and time of the incident
Please enter the provider
Please enter the provider’s name
Please enter the province / region

2. Description of the Complaint

Please describe your complaint

3. Details of the Patient

Please enter the full name
Date of Birth

4. Injury

Was there any injury?*
Was there any injury?
Please select an answer
Please describe the injury

5. Medical Care

State whether the complainant received medical care*
State whether the complainant received medical care
Please select an answer
Select all that apply
Select all that apply

6. Supporting Documents

Indicate whether any supporting documents are attached*
Indicate whether any supporting documents are attached
Please select an answer
Please attach the documents

7. Details of the person completing the form

Please enter your full name
Please enter a valid email address
Please enter your phone number
You are:*
You are:
Please select an answer
Please confirm the declaration
Please accept the privacy policy